REFUND POLICY

At Black Flag Nation, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to ensure a hassle-free experience. Please review the details below for information on cancellations, returns, and refunds.

1. Cancellation & Refund

Orders may be canceled within [insert timeframe] before they are processed. If the order has already been shipped, it cannot be canceled. Refunds for canceled orders will be processed within [insert timeframe] and credited back to the original payment method.If you receive an incorrect or defective item, please contact our customer support within [insert timeframe] of delivery to request a refund or replacement. Items must be unused, unwashed, and in original packaging to qualify for a return.

2. Returns & Refunds

We accept returns within [insert timeframe] of purchase. To be eligible for a return, the item must be in its original condition, unworn, and unused, with tags and packaging intact. Certain products, such as customized or final sale items, are not eligible for returns. Customers are responsible for return shipping costs unless the return is due to our error.Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within [insert timeframe] to your original payment method.

3. Refund Owing to Cancellation

If an order is canceled before shipping, a full refund will be issued. If the order has already been shipped, you will need to follow the return process outlined above. Refunds may take up to [insert timeframe] to reflect in your account, depending on your bank or payment provider.

4. Item Damaged During Shipment

If your order arrives damaged, please reach out to our customer support team immediately with photos of the damaged product and packaging. We will work with you to issue a replacement or refund. Claims for damaged goods must be made within [insert timeframe] of delivery.

5. Contact Information

For any questions or concerns about our return and refund policy, please contact us at 75@blackflagnation.com Our support team is here to help!